The use of your identification card is required during the entire event, and throughout the Convention Center. Special cases should be resolved with the event secretary.

There will be simultaneous translation (English-Portuguese-English) for all activities in the auditoriums. Earphones can be obtained at the entrance to each auditorium and should be left in the pockets along the chairs

After the presentations there will be time for discussion, coordinated by the moderator or president of the panel. Because of the extensive program, if you have any questions, you should write them on the forms provided and give them to the receptionists for the hall.

Included with the material that you are provided are the event participation certificates. If there are any mistakes in the information, please report them to the secretary in the Business Center.

Lunch will be served simultaneously in the restaurants Nossa Senhora das Ondas, near the pools, or at the Nossa Senhora da Vitória in the international wing of the Costão resort. You should present the maître d’ the meal ticket provided with the event materials. After the meals, we request that you sign the control receipts when requested. If necessary, meal tickets can be acquired from the event secretary at the Business Center.

ALL EXTRAS at the hotel, including alcoholic beverages, laundry, telephone and use of hotel installations such as the Spa, sauna and other services, etc., will be your complete responsibility, and should be paid for at checkout.

Internet access is available at the Business Center, with the event secretary. Computers are available as well as a connection for your notebook and a locker for your possessions.

You may be asked to provide interviews or to provide a statement. If this is necessary, our coordinators will pass along the request and inform you of the time and place.

At the Business Center, you will find services of the official tourist agency for the conference, Açoriana Eventos and the official airline TAM. They will be available during the event hours, from 9 AM to 7 PM.

The Açoriana travel agency will assist the participants who want to exchange currency. Guests of the Costão do Santinho Resort can also do this at the hotel reception.